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Why Linking Your Tweets to your Facebook is a Bad Idea

Tuesday, December 13, 2011 at 12:17 pm by Brian | 3 Comment(s)

Clients often come to Echidna when they’re interested in setting up social media platforms, more specifically Facebook and Twitter. They are excited to jump on the social media bandwagon to help improve their online marketing strategy…to us, this is great news! But, when asked if they have set goals, objectives in preparation of creating a strategy for these new online platforms, the typical answer is “No”. To be honest, this isn't that surprising, most clients don’t. But, when we ask if they have resources in place to manage these accounts, and they response with -  "Yeah we'll be fine, it’s easy, you can link your Twitter to Facebook and only manage one - half the time, winning!" -  that's surprising.

So to all you newcomers to Social Media, one of the most important things you need to understand is that Twitter is not Facebook (and Facebook is not Twitter).  These two social media channels are completely different and have exclusive features. People will argue till they are blue in the face about which is better than the other for business, but the main take away is they serve their social communities in a specific way.

Twitter has a limit of 140 characters, and it forces users to be creative by shortening words in order to save space. Examples would include: “about” becomes “abt”, “with” becomes “w/”, “Social Media” becomes “SM” and so on.   Also hashtags like #Biz - used on Twitter to make it easier for people to follow specific topics - don’t serve a function on Facebook.

So when Tweets are replicated on Facebook, it’s clearly obvious the message came from Twitter. These message comes across as sharing, but not really caring enough about the audience to fully write a response or expand on what’s being said.

It’s Either ON or OFF

In addition, a further problem I have with the feature is that you can’t choose which updates get posted to your Facebook account and which don't. It’s either ON or it’s OFF - and you have no chance to do anything in between.

For example, I on occasion take part in something called #SMChat (a Twitter chat about Social Media). Imagine if I forgot to turn off the automatic Facebook update setting so every single one of my #SMChat tweets - and there tend to be a bunch - would be sent to my Facebook account. All of my Facebook friend’s timelines (or you're fan page) would be filled with half conversations and replies to other Twitter users without any context of what the conversation was about. Ummm ya, that doesn't make much sense does it!

Understand The Networks

It’s important to understand the tone of each social network you use and, more significantly, how people are using them. If you can identify why people are using them and why they’re following and/or liking your business, you’ll have a greater chance to have more meaningful engagement and grow your audience.

I’m sure this is a nice feature some people may actually like. I’m just not one of them, and I wouldn't suggest it for your business.

What your thoughts about posting Twitter updates to Facebook? 

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Reader Comments

Tuesday, December 13, 2011 at 3:48 pm by Sarah

I absolutely agree that Twitter Accounts and Facebook Accounts should not be linked, maybe even throw in LinkedIn for that matter. If these accounts are linked too often there are confusing messages because the context is missing in that stream. Also linking these accounts can lead to an annoyance for some readers. A lot of people follow you on both Twitter and Facebook and can end up feeling buried if they are seeing each update twice. Additionally not all messages work on all Social Media platforms and if you're not careful a casual message can shoot out through your professional profile or page and offend clients.

I prefer to use a dashboard that allows me to on occasion post the same message to two locations at once. While a lot of people follow you on both Twitter and Facebook, not everyone does, so sometimes important messages need to be posted in both places. Using a dashboard that allows you the option to post the message in two places at once makes sharing important messages quick and easy. Sometimes though I even prefer simply writing the message out twice and shortening it or expanding it to fit either Twitter or Facebook.

For me, not linking accounts shows that you truly care about those who are reading what you write; that you value their time and their thoughts. You're taking time to make sure that what you are putting out there is having full impact and people are able to understand and engage with that content.

Great Blog Brian!


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Tuesday, January 31, 2012 at 1:28 pm by Rosie Bluse

What dashboard are you using to help manage this?

Tuesday, January 31, 2012 at 2:43 pm by Sarah

I have used both Hootsuite and Seesmic for this. I use Hootsuite professionally (as it has measurements built in), and Seesmic personally (started using it after the Hootsuite Cloud crash).

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