The Echidna Team Blog

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Has social media ruined our social skills?

Tuesday, February 02, 2010 at 8:13 am by Erin | 4 Comment(s)

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In October of 2009, Soren Gordhamer, blogged on Mashable.com “The 5 Ways in Which Social Media has changed our Daily Lives”. Particularly of interest to me was Number 3 – “How we meet and stay in touch with people”.

Likely no surprise to the average Internet user, the blog states that it is now easier than ever to share ideas and communicate. Whether you’ve joined a Facebook group or have chosen to follow certain people on Twitter, you can find, communicate, share and maintain old and potentially new friendships with less and less face to face interaction.

Has social media changed the way we create and maintain friendships? Or how we find and build relationships with business and community partners? In my opinion, yes.

Today’s youth and emerging leaders have grown up developing social skills quite differently than in the past. Texting or emailing has replaced phone conversations, while Facebook and Twitter have replaced the need to get together and “catch-up”. Taking a minute out of your day to check someone’s Facebook status or read their updates on Twitter seems to be a sufficient replacement for actual encounters. Has social media ruined the ability for today’s youth and emerging leaders to develop long-lasting mutually beneficial relationships?

Working as an Account Manager for nearly a year now, I’ve come to realize the importance of client relations and building lasting relationships in business. Although, you may be more comfortable sending an email, picking up the phone to call a client is often a better option. Without simple communication skills in face to face meetings or common social graces over the phone, projects would stall, clients would be unhappy and new projects wouldn’t be landed.

Perhaps, we’re headed to an electronic world where in person meetings don’t exist and technologies like GoToMeeting or Skype are used in their place, however, I’m a strong believer that effective communications skills in person and online is what drives a business forward, moves projects from conception to completion and brings clients back for future business.

So for the youth and emerging leaders of today…remember, your great ideas and effective business skills will only improve with effective, in person communication. 
 

 

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Reader Comments

Tuesday, February 02, 2010 at 9:58 am by Warren

your concerns make sense, but I think social media such as facebook actually connects you to the people you may have ended up losing touch with rather than replacing your personal encounters, at least for me. Family I used to only see once a year is now keeping in touch every week, friends I can't see often due to distance are posting pics of their lives all the time so we have something to talk about when we do call or visit.

For other apps like Twitter, its actually been a place that I have met new friends that are interested in the same things I am, and have ended up getting to know in person. I agree that people rely on e-mail instead of giving someone a call, but I think it's a learning curve, it's like when you move out for college and start eating all the crap you want, gain weight and realize your parents actually made you good food, you start to make it for yourself. People will over use these technologies, but eventually will miss actually hanging out or calling a friend to talk.

people don't get to know their neighbors anymore, the idea of community has moved onto the internet, but their you get to pick your neighbors, I think Social Media makes it easier to find the people you really relate to, and in turn helps you create more friendships.

good blog post Erin, my comment is just from my personal experience. Discussion, that's what blogs are for right?

Tuesday, February 02, 2010 at 10:07 am by Erin

Touche! Thanks for the comment. My post was mainly to recognize the issues or potential issues that social media can cause in our business and/or personal lives. I too use Facebook and am a recent "Sype'ite" - to keep in touch with a cousin who just moved to Australia. I think social media has hundreds of benefits, but nothing's perfect right?

Monday, March 08, 2010 at 2:13 am by alex

Wow, i really liked this article. Social media can't replace good social skills. I found your site through google

Tuesday, March 09, 2010 at 12:43 pm by Erin Brinen

Thanks Alex!

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